Privacy policy

Last updated: May 19, 2026

Shala Living (shalaliving.com) is operated by Shala Productions, Espoo, Finland. This policy explains what information we collect, how we use it, and your rights.

What We Collect
When you place an order or browse our store, we may collect:

  • Name, email address, shipping address, and phone number
  • Payment information (processed securely by Shopify Payments and PayPal — we never see or store your card details)
  • Browsing behavior and device information through cookies

How We Use Your Information

  • To fulfill and ship your orders
  • To send order confirmations and shipping updates
  • To improve our store and customer experience
  • To run advertising on platforms like Meta and TikTok

Third-Party Services
We use the following services that may collect data on our behalf:

  • Shopify — powers our online store
  • Shopify Payments (Stripe) — processes credit and debit card payments
  • PayPal — alternative payment processing
  • Meta Pixel — helps us measure ad performance on Facebook and Instagram
  • TikTok Pixel — helps us measure ad performance on TikTok

Each service has its own privacy policy. We encourage you to review them.

Cookies
We use cookies to keep our store running smoothly and to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

Your Rights (GDPR)
As a Finland-based business, we comply with the EU General Data Protection Regulation (GDPR). You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request a copy of your data in a portable format

To make a request, email us at support@shalaliving.com and we'll respond within 30 days.

Data Retention
We keep your personal information only as long as necessary to provide our services and fulfill legal obligations. Order data is retained for accounting and tax purposes as required by Finnish law.

International Transfers
Your data may be processed outside the EU by our third-party services (e.g., Shopify, Stripe, PayPal). These transfers are protected by Standard Contractual Clauses or equivalent safeguards.

Children
Our store is not intended for anyone under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact
Questions about your privacy? Email us at support@shalaliving.com.